Privacy Policy

PLEASE READ THE FOLLOWING PRIVACY POLICY CAREFULLY BEFORE USING THIS SITE. 

The internet store at www.BasicPrecision.com (hereinafter “Site”) is operated by Basic Finder, LLC dba Basic Precision (hereinafter “Basic Precision”, “we”, “us” and “our”). Services at our Site are provided to you (herein “you” or the “Customer”) subject to the Terms of Use (“Terms”) and this Privacy Policy is an integral part thereof. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase on our Site. Use of the AI assistant is also subject to our Privacy Policy. Please read this Privacy Policy carefully before using this website. Furthermore, please review this Privacy Policy on a regular basis, as it is subject to change or update at any time without notice and at the sole discretion of Basic Precision. If you do not completely agree to this Privacy Policy, then please do not use this Site.

1. Personal Information We Collect: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We collect Device Information using the following technologies:
1. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. You can set your browser to refuse cookies but doing so will limit system performance and may even cause certain features of the Site to malfunction or not to work at all.
2. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
3. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
4. AI Assistant (Chat) Data. When you use our AI assistant, we may collect the content of your messages, any files you submit in chat, and related technical metadata (such as date/time, browser or device type, IP address). We use this data to provide support, troubleshoot issues, improve service quality, and prevent fraud, abuse, or security incidents. Authorized personnel may review chat transcripts for these purposes. Do not submit payment card numbers, government IDs, or other sensitive personal information in chat. We may disclose chat data to contracted service providers that operate the assistant and to hosting/security vendors; they may use the data only to provide services to us. Your chat data may be processed and stored in data centers outside your state. We may retain chat transcripts for up to 365 days, after which they are deleted or de-identified.
5. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and similar), email address, and phone number. We refer to this information as “Order Information.”
   
2. How Do We Use Your Personal Information: When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
1. We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you; to screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
2. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
   
3. Sharing Your Personal Information: We share your Personal Information with third parties to help us use your Personal Information, as described above. For example,
1. We may engage service providers and contractors to perform services on our behalf (e.g., website hosting, security, analytics, AI assistant operation, and customer support). These parties are contractually restricted to using personal information only to provide services to us and must protect it consistent with our instructions and applicable law.
2. We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
3. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.
4. We share your personal information with third parties to perform specific services to you on our behalf including but not limited to disclosure of your name, shipping address, email, and phone number to a postal service delivering your order, and/or we share your credit card information required to process your payment to financial-services corporations such as credit-card processors and issuers and/or we share some specific information to a manufacturer of an item you purchased while assisting you in a warranty situation, and/or similar.
5. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive.
6. We may share your Personal Information to enforce our Terms of Use or other agreements, or to otherwise protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.).
7. The disclosure of your Personal Information may be done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets).
8. We may share non-personal information which does not directly personally identify you (such as the number of daily visitors to a particular web page, or the amount of orders placed within a certain period or similar) with general public or with third parties such as advertising partners.
   
4. Behavioral Advertising: As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by managing settings of your internet media and web browsing providers. Among others, the most common links where you can manage your settings are provided below. These links are provided as a courtesy and they are current only for the moment this Privacy Policy is published. We should not be held responsible for any changes made by any referenced third party at any time:
1. FACEBOOK - https://www.facebook.com/privacy/center
2. GOOGLE - https://www.google.com/settings/ads/anonymous
3. BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
4. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
   
5. Do Not Sell or Share My Personal Information: We do not sell personal information for money. We may engage in online advertising and analytics that could be considered “sharing” or “targeted advertising” under certain state privacy laws. You may opt out of this activity at any time by contacting us via the Contact Us section below.
   
6. Do not track: Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
   
7. Data retention: We may maintain customer information in both electronic and paper format at our company offices. When you place an order through the Site, we will maintain your Order Information for our records.
   
8. Minors & Children’s Privacy: The Site is not intended for individuals under the age of 18 years old. We do not knowingly collect personal information from minors under 18. If we become aware that a minor under 18 has provided personal information, we will delete it. Parents or guardians who believe their child has provided personal information may contact us at info@basicprecision.com.
   
9. Applicability: Our Site may contain links to third parties’ sites. This Privacy Policy only applicable to use and disclosure of your information collected on this Site, if any. While we try to link only to sites that share our respect for privacy, we are not responsible for the privacy practices of any third parties or the content of linked sites. We encourage you to read the applicable privacy policies and terms and conditions of such parties or web sites.
   
10. Your Privacy Rights (CA, TX, VA, CO, CT): Residents of California, Texas, Virginia, Colorado, and Connecticut may have certain rights, subject to legal exceptions. We will respond within timeframes required by applicable law (generally 45 days, with the possibility of a reasonable extension). Your rights may include: (i) Access/Know (request the categories and specific pieces of personal information we have collected about you); (ii) Delete (ask us to delete personal information we collected from you); (iii) Correct (ask us to correct inaccurate personal information); (iv) Portability (receive certain information in a portable format); (v) Opt-Out of targeted advertising / “sharing” / sale; and (vi) where applicable, Opt-Out of profiling in furtherance of decisions that produce legal or similarly significant effects. To exercise your rights submit a request by emailing info@basicprecision.com. We may need to verify your identity (and authority, if acting as an authorized agent). If we deny your request, you may appeal by emailing info@basicprecision.com with the subject line “Privacy Appeal.” If your appeal is denied, you may have the right to contact your state Attorney General.
    
11. Security: We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No security measures are perfect, and we cannot guarantee absolute security. If we believe the security of your information has been compromised, we will take the steps required by applicable law.
    
12. Your role in protecting personal information: While we take steps to use your personal information in compliance with this Privacy Policy, you also play a role in protecting your information. Do not share your log-in name or password with anyone. If we receive instructions using your log-in information and password we will assume that the instructions have been authorized by you. We cannot guaranty the security of any information you transmit to us or from our Site, and therefore you use our site at your own risk.
    
13. Changes: This privacy policy is subject to change or update at any time without notice and at the sole discretion of Basic Precision. We have to do it from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Material changes will be effective when posted.
    
14. Contact us: For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@basicprecision.com or by mail: 22136 Westheimer Parkway #602, Katy, TX, 77450, United States. To appeal a decision regarding a privacy request, email info@basicprecision.com with the subject line “Privacy Appeal.”